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SunPoker.com combines stability, safety and security in all of its online gaming features and financial transactions. We have strict policies on compliance and data protection and ensure that measures are in place at all times to ensure the restriction of minors from the site and to reduce the risks of compulsive gambling. Details of our policies are highlighted below. Please do not hesitate to contact one of our customer service representatives if any of these points require clarification.
SunPoker.com abides by the laws and regulations of the jurisdiction within which it does business.
To enhance customer confidence in the soundness of the gaming system, SunPoker.com voluntarily agrees to make their systems, algorithms and practices available for inspection and review by any legitimate gaming commission or government authority.
CONSUMER PRIVACY AND DATA PROTECTION:
SunPoker.com has designed all services to protect customer privacy and confidentiality. SunPoker.com has instituted controls to detect and eliminate fraud and to protect data and the system from internal and external hacking.
TRUTH IN ADVERTISING:
SunPoker.com shall be truthful in all advertising and promotional efforts and shall publish only accurate information about its operations. Gaming and wagering rules and registration procedures are made available to the public online.
DISPUTE RESOLUTION AND AUDIT TRAILS:
In order to provide timely and efficient dispute resolution, SunPoker.com retains detailed transaction records of all financial dealings. These records are archived and accessible to the client, any legitimate gaming commission, or government authority upon request.
LIMITING ACCESS BY MINORS:
SunPoker.com maintains adequate controls to prohibit minors from accessing its gaming system. These controls require customers to declare that they are of lawful age and SunPoker.com institutes reasonable measures to verify this information.
CONTROLLING COMPULSIVE GAMBLING
SunPoker.com is committed to detecting and reducing compulsive gambling. Our procedures include monthly deposit limits and analysis of gambling patterns.
BANKING AND TRANSACTION PROCESSING:
SunPoker.com conducts its banking and financial affairs in accordance with accepted standards of internationally recognized banking institutions. SunPoker.com adheres to all jurisdictional laws pertaining to transaction reporting.
SunPoker.com maintains customer balances in cash, or cash equivalent. In addition, SunPoker.com is committed to prompt payment of all customer withdrawals.